Satisfying our customers is a business
philosophy that we respect, practice, and emphasize.
Need to Return a product?
To return a product at Professional Business Solutions of
America, you'll need to request a Return Merchandise
Authorization (RMA) number. This can be done by contacting our
service department at support@Professional Business Solutions of
America, or by telephone. NO returns of any type will be
accepted without an RMA.
To request an RMA:
By phone: (260) 580-9858
By e-mail: support@Professional Business Solutions of America
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem
In general, Professional Business Solutions of America accepts
returns on merchandise from select manufacturers within 30 days.
However, Professional Business Solutions of America reserves the
right to authorize product returns beyond 30 days from the
invoice date. IF the product is accepted after 30 days, credit
will be issued toward one of the following:
1) FUTURE PRODUCT PURCHASES
2) A FULL CASH REFUND
3) ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED
ITEMS. Customers are responsible for all shipping charges back
to Professional Business Solutions of America on returned items,
and Professional Business Solutions of America will pay
the shipping charges on the replacement or exchange item(s)
going back.
4) SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
Professional Business Solutions of America
3326 Terry Lane
Fort Wayne, IN 46835
United States
Returns within 30 days from invoice date can be exchanged for
a replacement, refund, or credit at Professional Business
Solutions of America's discretion. Please be aware that specific
manufacturers have more restrictive return policies.
Professional Business Solutions of America and its
subsidiaries including
www.pbsamerica.com,
www.onenationwebhosting.com,
www.onenationdesign.com
disclaims any and/or all responsibilities for any loss, either
directly or indirectly, as a consequence of applying any and/or
all information presented herein. |